Gov’t launches emergency,complaints hotlines

During times of emergency, or when in need of police assistance, call 911. For complaints against public officials, dial 8888.These hotlines were launched Monday at the Philippine National Police (PNP) headquarters in Camp Crame, Quezon City, in line with President Rodrigo Roa Duterte’s directive to fight crimes and illegal drugs as well as eliminate corruption and red tape in the government bureaucracy.

Presidential Communications Office (PCO) Secretary Martin Andanar and PNP Director General Ronald de la Rosa led the momentous event with other government officials, private sector representatives, and foreign diplomats.

Andanar stressed the importance of a comprehensive structural solution to the need for a truly emergency communication system.

He announced that an Executive Order (EO) will be released that would address the issue of mobile charges in making a distress call via 911.

The Palace official urged the cooperation of local government units for a nationwide utilization of the emergency response system.

De la Rosa said policemen were the first responders in times of emergencies, and the 911 National Emergency Hotline Number was vital in suppressing crimes and for swift action in such situations.

He also expressed gratitude to the telecommunications firms for heeding the President’s directive with expediency.

The PNP chief explained that operationalizing 911 starts from the lowest unit of the police force in puroks and barangays across the country all the way to the PNP’s headquarters at Camp Crame.

On the other hand, ordinary Filipinos can call the 8888 Complaints Hotline to report corrupt officials, underperforming government personnel, and unfinished government projects.

Complaints will be received and acted upon by the Civil Service Commission and the Presidential Action Center or PACE.

Meanwhile, Andanar challenged the officers and members of the PNP’S Police Community Relations Group (PCRG) on the occasion of its 24th founding anniversary.

Andanar, who was the guest of honor and speaker at the PCRG event, echoed President Duterte’s recognition of the importance of community relations in public service, saying “government exists mainly to serve the people.” (PNA)

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